Maintenance Request

Maintenance Emergencies are defined as: Uncontrolled running water such as pipe breaks, no heat when outside temperatures near or below freezing, sewer line blockage that is effecting the entire dwelling (i.e. no toilets work), or electrical sparking.

If you have a non-emergency maintenance request for your property, please click the link below to log in to the Tenant Portal. From there you will be able to create a work order and track its status. Once created, your property manager will be notified and will begin processing it promptly. If you have an emergency, please contact our office at (904) 276-3000 or your property manager.

Create Maintenance Request

If  the issue is an after hours emergency, please call:

Clay Utility Authority (904)272-5999

Clay Electric: (904) 272-2456

JEA (Water, Sewer & Electric) (904) 665-6000